Articles

An interview with WebToq’s CEO

An Interview With Orlando Zayas As part of my series about the “How To Create A Fantastic Retail Experience That Keeps Bringing Customers Back For More”, I had the pleasure of interviewing Jason Junge, an MIT/Kellogg-educated Business Strategy expert in high-tech that has worked with companies ranging from new startups to Microsoft, to craft and execute successful growth strategies. He is currently…

Customes rewards business with personalized service delivery

Twilio recently came out with a new report titled “State of Customer Engagement,” and the results speak to accelerating adoption of digital and web technologies by businesses to engage customers online. Customers are becoming more demanding of businesses as their expectations of online availability and ability increases, especially since they continue to increase the volume and breadth of their commercial interactions online.…

Key success tactics for high-contact industries

HIGH-TOUCH INDUSTRIES AT A DISADVANTAGE IN ECOMMERCE High-touch industries such as B2B software, real estate, and telecommunications, that require the engagement of an agent to sell and/ or service their products and services have been largely left behind by ecommerce technology, while low-touch industries such as books, apparel, electronics, and others thrive with continually evolving technologies. Do-it-yourself website companies such as Shopify…

CrozTop now launched on AppSumo!

CrozTop now launched on AppSumo! CrozTop is a new and innovative Remote Sales and Service application for websites created and patented by PointerTop, and it is now available on AppSumo, the premier business app marketplace. CrozTop allows sales and service agents to attend to their web visitors directly on a company’s website to close sales or fulfill service requests while engaging them…

Create your Customer WOW with CrozTop!

Do you provide PREMIUM customer service in person and over the phone, but can’t figure out how to do it online? Is your customer service a point of differentiation for your business, yet your website functions just like all the others? CrozTop enables you to staff your website with your sales and customer agents so you can: Talk to them directly through the website without switching to…

CrozTop puts businesses back to work–remotely!

PointerTop today announced a new campaign to help businesses get their front-line employees selling and supporting their customers once again, online. Many companies have had to close their offices and stores as a response to the Coronavirus, sending their employees home and closing their doors to potential customers. Fortunately PointerTop’s cross-interactive platform CrozTop allows a company to mirror their offline sales and…

The All-New CrozTop Portal

Would you like to get better results from your website and engage more prospects? PointerTop Inc. introduces CrozTop, a new software designed to maximize your website, get more prospects and close more sales. This new software will give your sales agents the opportunity to prospect more quickly and close B2B sales online and in real time. This software is designed with several…

3 Effective Ways to Increase Sales Productivity

The term ‘sales productivity’ refers to the phenomenon of maximizing the company`s sales result while minimizing the resources expended. Here, the term ‘resources’ include anything involved in the process of sales generation such as cost, efforts, time, number of employees and technology. The speed at which a company reaches its monthly and yearly profit goals is all what matters to survive in…